TATA consumer online AGM experience ~ Shareholder Awareness Program

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TATA consumer online AGM experience




Online AGM experience of TATA consumer products

online AGM of tata consumer products on 6th July 2020, along with N.Chandrasekaran and Sunil d'souza



Article published as on Monday, 6th July, 2020 at 5:30 p.m.   

57th AGM of Tata consumer products
Monday 6th July, 2020 at 10:30 a.m.

The AGM started using Cisco WebEx service for streaming, logging in was allowed from 10:00 a.m. several ads were played during this time and at 10:30 the AGM began the directors were present through audio video mode but mainly managing director Sunil D’souza and Chairman N. Chandrasekaran drove the AGM proceedings.
There was also no chat option during the session, so people could not easily raise queries in the meeting itself, this was something which should have been added

In the first session the facts and figures relating to the company were presented by the Managing Director Sunil D’souza and referred to this presentation.
You can refer to annual report by clicking here
After the presentation came the question and answer session, here we can learn what many things from the management, their vision, their plans for future, and their priorities.

I will write about speakers and their queries and then the answers provided by the management
Speakers and Queries.

Arun kumar
Greeted everyone and asked about what is the innovation being done by Tata consumer. And questioned that can we expect drinks and product for diabetic people. He also asked on how well the digital technology is being used.
Goutam nandy
Greeted everyone and did have a general queries related to operations.


Ravi kumar Naredi
Asked about are there any future plans to merge Tata coffee and any plans for future inorganic acquisition
Any big plans to enter ready to eat segment.
Tata cha is only in Bangalore, do they have any plans to expand pan India?

Santosh Kumar Saraf
He started saying “Naye Bharat ki nayi meeting”
Benefits of online meeting were shared by him, benefit is people from all over India can attend.
He requested to continue online meeting along with physical meeting.
He also said it was good if more dividend was given.
Raised same query on merger of Tata coffee.
Advised on selling more consumer goods just like ITC did and enhance their consumer division portfolio.
Also asked cost of holding AGM last year,

Tamal kumar Majumder
Queries related to audited figures and other queries.
How are you dealing competition with HUL and other regional brands?
And asked other operational questions like how is company coping its logistics with the covid situation
And revenue contribution through digital source. Etc.

Jaydip Bakshi voice was not very clear
Asked if there are any plans for recyclable and biodegradable packaging for products
Any chance of brining Eight o’clock brand in India
Thanked for spending more than required towards the society (CSR)

Abhirup nandy – appreciated management
Tata’s own platform Tata cliq
Any chance of tie-up with other platforms such as amazon or flipkart
Any plans for brand ambassador, also he thanked for wonderful annual report

Meghna bajoria- asked question on impact of tea price hike in India and Kenya.

Rachna Prasad- asked whether management has decided to reduce the number of subsidiaries, the pace is slow she added.

H.S.Patel thanking everyone managerial personnel, IT department MCA, NSDL
Questions- revenue increased significantly but PAT increased by just 1%,
Never see Himalaya available even in big stores, so no brand visibility.
And price of 250 rupees in Starbucks whereas same tea is available for 10 rs and coffee for 15/20 rs
Suggested to target masses and common people, instead of focusing on classes.
Products of other brands are flooded in the market whereas we hardly see any tata consumer products
Suggested store on wheels.
Do we have Tie-ups with zomato and swiggy to deliver products
What is penetration of products in tier1/2/3 cities?
Complained about the number of subsidiaries

Mr. Pranab ray
Take care of security measures as threat from Pakistan came regarding our Taj hotel.
(Maybe his point is to take security measures in general)
Suggested to reduce the price of Himalayan brand products

Ashish Bansal- voice was not clear.

Aditi Tapuriah – asked for more visibility and availability of the products.
(As Tata consumer brands are not seen flooded in shelves of stores)

Sunita rocque- asked future product launches will be for masses or classes?

Asif mody- impact on production of products.

Paritosh sharma
Strongly suggested for Eight o’clock to be launched in India.

Vinay bhide raised queries regarding drop in ROCE AND RONW percentages.
Also advised to launch ginger flavour in Tata tea range with consultation to research department

Homayun pouredehi said she was not able to procure Tata salt lite, and asked what reason like logistics is and asked if we are outsourcing any products.

Berus pouredehi raised concern about poor dividend? Asked about CSR expenditure figures.

Anil Champaklal Parekh
Raised Queries relating to:
Any plans to increase number of stores of Starbucks in metros and tier1 cities.
Also what kind of revenue will be generated from additional stake purchase of NourishCo from PepsiCo?
Asked why can’t we reach out in South Africa and Middle East geographies and generate revenue from there.
Also Tata consumer products are not freely available and suggested to open Tata special stores for its consumers.

It was almost 12: 30 p.m.

Apart from all these queries very few speakers spoked regarding operations of the company.

Now I had stopped noting down points.
And directly coming to answers given by management. 
Chairman N. Chandrasekaran answered all queries of shareholder to the best of his capacity.


Here are the answers and insights given by Chairman.

Tata consumer will get into more adjacent products and launch more products

Impact of corona
50% outlets are open

During March and April difficulty was there in operation, but now demand levels are good and operations are smooth
Normalcy has reached in operating capacity of production

Suggestions regarding merger of Tata coffee and opening of eight o’clock coffee will be taken on the board.
 (They will discuss topics and deliberations in their meetings)


Ready to eat, area we will look at 
Tata cha: we will look into it.

China import
: Very small import not material likely not being affected by it.

Suggestion regarding selling Atta, Sujji, Maida.
We will study them and you will see them launching.

Looking at expanding portfolio and address unattained markets (geographies)

Indian business has better margin than other geographies.

Good year for Starbucks 21% growth and 39 more stores opened. Confident and positive regarding the business.

Have a lot of tie ups to make sure online availability of products.
Many tie ups are being done and more will be done

Biodegradable material: definitely we will consider it as well
Company is committed to sustainability as well.

Company will take a conscious call to create a broader FMCG company immediate focus will be to strengthen existing distribution of products.

There has been impact of price change in Tea and it will be handled in a calibrated way.

Primary focus is on food and beverages in FMCG

Not easy to shut down subsidiaries. Evaluating each case. This process will continue.

Can we deliver products on wheel?  Already tie-up with hyperlocal ecommerce players?
It will take time to develop strategy and implement it.

Comments on ROCE and RONW well taken, will work to improve on those numbers.
Launch of Tata ginger, taken note off, it will be considered by the board.


How many new stores will be opened can’t give you numbers right now.

Focus not to get into new markets in South Africa and Middle East but strengthen our presence in existing markets India, USA, UK.

Answering few more questions the meeting concluded at 1:05 p.m.

My view: management gave very clear answers to the questions asked by shareholder, in terms of corporate governance, disclosures, communications with shareholders the company seems good.

Maybe due to this high standard of corporate governance it is the most expensive FMCG stock in the market.

No doubt they have good corporate governance, but when it comes to valuations opinion of people gets divided.


Code: TATACONSUM                                      EPS: 4.03
Share price: 405.85 (market close, 6th July)     P/E: 98.47



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